Refund policy
Last updated: April 20, 2026
Good Lord Company, a brand of Advanced Ministries LLC, stands behind the quality of our products.
Returns
You may request a return within 30 days of delivery.
To be eligible:
- Item must be unused and in original condition
- Item must be in original packaging
To start a return, contact hello@goodlordcompany.com with your order number.
If approved, you will receive instructions for returning the item.
Refunds
Once we receive and inspect your return, we will notify you of approval.
If approved:
- Refunds will be issued to your original payment method
- Processing time is typically 5 to 10 business days
Shipping costs are non-refundable unless the return is due to our error.
Exchanges
We replace items only if they are defective or damaged.
If your item arrives damaged:
- Email us within 7 days of delivery
- Include photos of the item and packaging
We will send a replacement at no cost.
Non-returnable items
Certain items may not be eligible for return, including:
- Used products
- Gift cards
- Final sale items
Cancellations
Orders may be canceled within 12 hours of purchase. After that, orders may already be in processing and cannot be canceled.
Contact Advanced Ministries LLC
d/b/a Good Lord Company
hello@goodlordcompany.com